Account Hub Terms of Use


This Privacy Policy applies to the Account This privacy policy governs the data collection, processing and usage practices for the personal data linked to the service offered by the Account hub. By using the Account, you consent to the data practices described in this Privacy Policy as those practices are inherent to the service offering via the Account. If you do not agree with the data practices described in this Privacy Policy, you should not use the Account as the data processing is necessary for the service provisioning.

We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. This helps you to always be aware of what information we collect, how we use it and under which circumstances, if any, it is disclosed. Your continued use of the Account and/or continued provision of Personal Data to us will be subject to the terms of the then-current Privacy Policy.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at

Information We Collect

We collect personal data needed for the provisioning of the service via the Account hub, such as your name, e-mail address. We furthermore process via cookies "Navigational Information" what refers to information about your computer and your visits to the account hub such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Those cookies are only used after consent with the cookies policy and are collected with the purpose of a better service offering.

How We Use Information We Collect
We use the information we collect only in compliance with this Privacy Policy.
We will never sell your Personal Data to any third party.
We use your Personal data:
(a) to operate and improve the Account Hub,
(b) to improve your browsing experience,
(c) within the Heraeus group to send information to you which we think may be of interest to you by Account, post, email, or other means.

Service Providers

We employ other companies and people to provide services and need to share your information with them to provide information, products or services to you. Examples may include analyzing data, providing marketing assistance, and providing customer service. In all cases where we share your information with such service providers, we explicitly require the service provider to acknowledge and adhere to our privacy and customer data handling policies.

Security of your Personal Data

We use a variety of security technologies and procedures to help protect your Personal data from unauthorized access, use or disclosure. We secure the Personal data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure, hosted in the EU.

External Websites

The Account Hub may provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Retention of Personal data

We retain Personal data that you provide us as long as we maintain an active customer relationship. We will delete this information from the servers at an earlier date if you so request, as described in "Opting Out and Unsubscribing" below.

Compelled Disclosure

We reserve the right to use or disclose your Personal data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.

Navigational Information

We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the d!nk Subscription Service or Websites you visit. d!nk keeps track of the Websites and pages you visit within d!nk, in order to determine what portion of the d!nk Website or Subscription Service is the most popular or most used. This data is used to deliver customized content and promotions within the d!nk Website to customers whose behaviour indicates that they are interested in a particular subject area.

We collect information about your computer hardware and software which can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used to provide general statistics regarding use of the Account Hub. For these purposes, we do link this automatically-collected data to Personal data such as name, email address, address, and phone number.

Reviewing, Correcting and Removing Your Personal data

If you provide us with your Personal data, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records
  • To opt out of being solicited by d!nk or third parties

To exercise any of these rights, please contact us at . We will promptly change, correct, or delete your information and notify you of the action we have taken.

You may unsubscribe from the Account Hub by sending us email at .