Information We Collect
We collect personal data needed for the provisioning of the service via the Account hub, such as your name, e-mail address. We furthermore process via cookies "Navigational Information" what refers to information about your computer and your visits to the account hub such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Those cookies are only used after consent with the cookies policy and are collected with the purpose of a better service offering.
How We Use Information We Collect
We will never sell your Personal Data to any third party.
We use your Personal data:
(a) to operate and improve the Account Hub,
(b) to improve your browsing experience,
(c) within the Heraeus group to send information to you which we think may be of interest to you by Account, post, email, or other means.
We employ other companies and people to provide services and need to share your information with them to provide information, products or services to you. Examples may include analyzing data, providing marketing assistance, and providing customer service. In all cases where we share your information with such service providers, we explicitly require the service provider to acknowledge and adhere to our privacy and customer data handling policies.
Security of your Personal Data
We use a variety of security technologies and procedures to help protect your Personal data from unauthorized access, use or disclosure. We secure the Personal data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure, hosted in the EU.
Retention of Personal data
We retain Personal data that you provide us as long as we maintain an active customer relationship. We will delete this information from the servers at an earlier date if you so request, as described in "Opting Out and Unsubscribing" below.
We reserve the right to use or disclose your Personal data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.
We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the d!nk Subscription Service or Websites you visit. d!nk keeps track of the Websites and pages you visit within d!nk, in order to determine what portion of the d!nk Website or Subscription Service is the most popular or most used. This data is used to deliver customized content and promotions within the d!nk Website to customers whose behaviour indicates that they are interested in a particular subject area.
We collect information about your computer hardware and software which can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used to provide general statistics regarding use of the Account Hub. For these purposes, we do link this automatically-collected data to Personal data such as name, email address, address, and phone number.
Reviewing, Correcting and Removing Your Personal data
If you provide us with your Personal data, you have the following rights with respect to that information:
- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our records
- To opt out of being solicited by d!nk or third parties
To exercise any of these rights, please contact us at SET@heraeus.com . We will promptly change, correct, or delete your information and notify you of the action we have taken.
You may unsubscribe from the Account Hub by sending us email at SET@heraeus.com .