Heraeus Precious Metals North America Conshohocken LLC, 24 Union Hill Road, W. Conshohocken, Pennsylvania 19428 USA operates the HET Online-Shop (hereinafter referred to as "HET Online-Shop") ex-clusively for registered Heraeus Electronics (“HET”) customers located in the Americas. Heraeus (defined below) may be contacted by mail at the address specified above or by e-mail at firstname.lastname@example.org .
The HET Online-Shop is a platform designed for the Heraeus compa-nies which offer HET services and/or products for customers located in the Americas. The term "Heraeus companies" means all companies which are under the common control of Heraeus Holding GmbH. These are all companies in which Heraeus Holding GmbH holds, di-rectly or indirectly, the majority of shares. The HET Online-Shop is operated exclusively by Heraeus Precious Metals North America Con-shohocken LLC (the “Operator”). The respective Heraeus company offering its services and/or products on the Platform is hereinafter referred to as the “Supplier”. The Operator can but does not have to be identical with the Supplier. The Operator and the Supplier are jointly referred to as “Heraeus”).
1. Information Heraeus collects through the HET Online-Shop
In order to enable you to access the HET Online-Shop and to provide you with all services available on the HET Online-Shop, Heraeus col-lects and processes information. This information includes personal data such as first names and last names of customers and Users, their phone numbers and e-mail addresses, as well as the job title and com-pany by whom they are employed. It may also include business infor-mation, contact details and order details which a User provides when it registers as a User. Certain personal data is required for specific services and if customer/User fails to supply such personal data as requested when customer/User logs in, Heraeus may not be able to deliver customer the services in full.
2. Where and to whom your personal data may be transferred
Heraeus may transfer User’s personal data to servers hosted in Europe for the purpose of creating and maintaining these services.
(a) Use of necessary cookies
Cookies are used on the HET Online-Shop that are required to ensure the proper functioning of the platform's services. They provide a se-cure login, good performance and ensure that the login to the platform can also be displayed on other Heraeus websites. You may choose to disable these cookies on the browser of your device, however, if you prevent these cookies from being placed by setting your browser, it will not be possible to log in and use the platform. If you wish, you can limit the storage of cookies to these necessary cookies under "Settings".
(b) Use of Google Analytics
This website (HET Online-Shop) uses Google Analytics, a web analyt-ics service provided by Google Inc. ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies", which are text files placed on your computer, to help ana-lyze your use of the HET Online-Shop. The information obtained through cookies about your use of the HET Online-Shop is usually transmitted to and stored by Google on servers in the United States However, due to the activated IP anonymization on the HET Online-Shop, your IP address will be cut by the last three digits (the last octet) by Google within the member states of the European Union and other member states of the Treaty on the European Economic Area before it is transmitted to Google. Only in exceptional cases will the full IP ad-dress be transmitted to a Google server in the United States and short-ened there. Only in exceptional cases will the full IP address be trans-mitted to a Google server in the United States and shortened there.
Google uses this information on behalf of the Operator of the HET Online-Shop in order to evaluate your use of the HET Online-Shop, to compile reports on HET Online-Shop activity, and to provide the Op-erator of the HET Online-Shop with other services relating to the use of the HET Online-Shop and to the use of the Internet. Your IP address transmitted by your browser to Google Analytics will not be linked with other data held by Google. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/.
By continuing to use our services and not following the steps for deactivation as described below, you consent to the collection of data on your use of the HET Online-Shop (including your shortened IP address) obtained through cookies, to the transmission of the data so collected to Google, and to the processing of this data by Google.
If you do not wish to have your personal data (including your short-ened IP address) collected, used and processed, the steps required to prevent the collection, use and processing of your personal data are described below.
(c) Use of additional cookies
In addition to the above-mentioned analysis cookies, other cookies are used on the HET Online-Shop that are required to ensure the cor-rect functioning of the HET Online-Shop’s services.
They provide a secure login, good performance and ensure that the login to the HET Online-Shopcan also be displayed on other Heraeus websites. If you prevent these cookies from being placed by setting your browser accordingly, it is not possible to log in and use the HET Online-Shop. Therefore, in order to log in and use the HET Online-Shop, you must accept the storage of these cookies which are techni-cally necessary. If you wish, you can limit the storage of cookies to these necessary cookies under "Settings".
You can stop and prevent the storage of cookies by deactivating these cookies under (b) and (c) in the settings of the HET Online-Shop. To do so, click on "Settings", and change and save the configu-ration under "Data Privacy".
4. How Heraeus uses the information obtained
Heraeus uses the information obtained through the HET Online-Shop to enable you to utilize the services offered on the HET Online-Shop and to conclude business transactions with Heraeus, to enhance your experience with the HET Online-Shop and its functions, to store your login data, to communicate with you, to enforce all service conditions or other agreements in connection with the HET Online-Shop, and to provide you with the services you have requested.
Heraeus companies which offer their services and/or products on the HET Online-Shop may disclose the personal data obtained by them through the HET Online-Shop to third parties who are not Heraeus companies only:
(a) For the performance of a legal obligation of Heraeus, e.g. in in-formation to fiscal authorities;
(b) For the replies to requests from law enforcement agencies if so required by applicable law, by a court order, or by administrative regulations;
(d) In situations where a person's physical safety is at risk.
Heraeus will not otherwise disclose, sell, rent or trade your personal data to third parties who are not Heraeus companies. However, Herae-us will not assume any liability for the disclosure of any personal data which you have provided due to transmission errors or unauthorized access by third parties. Heraeus may disclose to reputable third par-ties aggregated statistics on online traffic patterns and related infor-mation which do not contain any personal data or allow any conclusions to be drawn on particular customers or Users.
5. Security and retention
Heraeus will take all reasonable steps to ensure the security of your personal data. To prevent unauthorized access to or disclosure of customer’s/User’s personal data, Heraeus has implemented appropri-ate physical, technical and administrative measures to safeguard and secure the personal data Heraeus collects.
Where personal data is stored, accessed or transmitted via the Inter-net, it is not completely secure. The HET Online-Shop may contain links that allow access to other websites and/or resources outside the control of Heraeus. These links are provided solely for customer con-venience and shall not be construed as a link to Heraeus. Your access to such other third party websites (including the content, the elements or services offered on such websites) and your use and/or disclosure of information on such other websites is entirely at your own risk. Heraeus has no control over, and does not assume any responsibility or liability for, the content of such other websites or over the data pro-tection or privacy practices of the companies operating such other websites. If you wish to get information about another party's data protection guidelines/privacy policies, you should contact such party directly, and we recommend that you do so. Moreover, a news stream can be used on the HET Online-Shop. Heraeus does not assume any responsibility or liability for the content of the news stream and the information published there.
Any personal data that is collected from customer/User will only be stored for as long as it is necessary for the purpose it is was collected for in accordance with applicable law.
6. Your Data Privacy Rights
7. Website access by children
This website and the services available through this website are not intended for minors (persons under the age of 18 years). They cannot be registered as customers or activated as Users of the HET Online-Shop. Heraeus does not knowingly collect personal data of minors.
8. How to contact Heraeus