Press Release: Heraeus Medical expands its digital solution to enable healthcare authorities to remotely monitor and prioritize potential COVID-19 patients

31 March 2020

WEHRHEIM, Germany and YARDLEY, Pennsylvania USA- March 31, 2020- Heraeus Medical, makers of the market-leading PALACOS bone cement, has enhanced its online HeraeusCare orthopedic care coordination solution to a new digital health platform that connects healthcare authorities and providers with patients during the COVID-19 pandemic.

“The coronavirus crisis is putting enormous strain on healthcare organizations, with worried patients filling emergency rooms and doctor’s offices,” said Andrew Williamson, President of Heraeus Medical. “In this unprecedented global pandemic, it is critical to minimize exposure and prioritize patients so that the ones that need medical attention the most get it. We realized HeraeusCare could provide a platform to help ease the strain and better manage patients.”

Launched in January, 2019, the HeraeusCare web-based digital solution was initially designed for use by orthopedic surgeons and patients to ensure successful joint replacement outcomes by centralizing and automating hospital-patient interactions. With the coronavirus pandemic overwhelming hospitals and healthcare providers, Heraeus Medical conducted discussions with numerous healthcare leaders and organizations. The positive feedback indicated its cloud-based digital platform could be modified and used to optimize communication with patients, prioritize care and help healthcare authorities cope with the high number of infections that are overwhelming their limited resources.

Remote online patient monitoring for increasing number of COVID-19 cases

The digital health platform offers a COVID-19 module that enables healthcare organizations to collect and remotely monitor patients’ symptoms and disease progressions through a secure, cloud-based platform. High-risk patients needing urgent medical care can be identified and prioritized easily.

The platform improves patient management and patient through-put, while significantly reducing time-consuming phone calls and in-person visits to doctors’ offices and emergency rooms.To ensure patient data protection, the digital system is compliant with both European Union GDPR regulations and US HIPPA laws.

The HeraeusCare COVID-19 remote care solution can be easily implemented by healthcare authorities and organizations:

  • After setting up their HeraeusCare online platform, they issue unique activation codes to patients who could be potentially infected.
  • These individuals register themselves on the HeraeusCare app (available for both Apple and Android devices). Every day, the app prompts them to enter their symptoms, allowing the healthcare provider to monitor the patient’s self-reported condition.
  • A symptom checker, based on self-assessed questionnaires, helps the care provider to remotely monitor daily fever, coughing, soreness of throat, breathing difficulties and other relevant factors.
  • Healthcare authorities and providers can review the patient’s information to conduct user assessment based on gender, age and medical history.
  • The healthcare authority/organization remotely monitors the symptoms of registered individuals. They can create alerts when specific symptom thresholds are exceeded, and those patients can be called to the hospital for further care.

The HeraeusCare platform does not provide diagnostic services or decisions on care based on symptoms self-reported by patients. The system is designed to optimize patients flow into clinics and hospitals and summarize relevant medical information for potential future medical consultation.

The HeraeusCare COVID-19 solution is designed for use across the European Union and the United States. It is available for both Apple and Google/Android device platforms.

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About Heraeus Medical
Heraeus Medical is a leader in the area of bone cements and biomaterials for surgical orthopedics and trauma surgery. This enables the company to make an important contribution to supporting surgeons and the surgical team and to improve surgery outcomes. In the area of biomaterials, Heraeus Medical focuses on products for use in bone and joint surgery. The core product PALACOS is considered the gold standard among bone cements and has repeatedly proven itself over five decades of clinical use. The first bone cement with antibiotic for infection prophylaxis in arthroplasty was developed almost 50 years ago with PALACOS R+G.

About Heraeus
Heraeus, the technology group headquartered in Hanau, Germany, is a leading international family-owned portfolio company. The company’s roots go back to a pharmacy operated by the family since 1660. Today, Heraeus combines businesses in the environmental, energy, electronics, health, mobility and industrial applications sectors.

In the 2018 financial year, Heraeus generated total revenues of €20.3 billion, with approximately 15,000 employees in 40 countries. Heraeus is now one of the top 10 family-owned companies in Germany and holds a leading position in its global markets. With technical expertise, a commitment to excellence, a focus on innovation and entrepreneurial leadership, we are constantly striving to improve our performance. We create high-quality solutions for our clients and strengthen their long-term competitiveness by combining unique material expertise with leadership in technology.

Media Contacts:

Jeff Oddo
Sr. Manager, Communications
Heraeus, Inc.
Phone: +1 (215) 944-9981 or Mobile: (215) 666-3390
e-mail: jeffery.oddo@heraeus.com