In order to conduct a complete technical evaluation of your problem and to derive measurements for improvement we kindly ask you to send us some more detailed information of the problem occurred.
Please fill in any question of the document from your best guess, this will help us a lot!
And also please don’t forget to add sample pictures in case the product does not need to be returned to us.
Please send the completed document to us: firstname.lastname@example.org .
Thank you for your help!