Our service locations

You need support for a repair? You would like to receive information about our maintenance packages? Our service experts are there for you at four locations around the world.

We will come to your site or handle your problem in-house.

Available during normal business hours or at one of the other service locations.

If you want to return your Heraeus system, please contact our service teams in region to receive RMA and shipping address.

Service Team Americas

Heraeus Gaithersburg, MD, United States

Service Team China

Heraeus Shanghai, China
Heraeus Shenyang, China

Service Team EMEA

Heraeus Hanau, Germany

Service Team Japan

Heraeus Tokyo, Japan

Service Team Korea

Heraeus Suwon, South Korea

Service Team Rest of World

Heraeus Hanau, Germany