In order to streamline hospital-patient interactions in orthopedic surgery, Heraeus Medical provides a novel web-based digital solution called HeraeusCare®. It includes a dashboard for hospitals and a mobile application for patients.
HeraeusCare® addresses important challenges of today´s healthcare systems. It centralizes and automates hospital-patient interactions, thereby reducing time-consuming phone calls and ensuring consistent quality levels even in case of staff turnover or changing responsibilities. In addition, the solution allows continuous digital patient tracking, thereby minimizing last minute surgery cancellations due to health issues or no-shows. Most importantly, HeraeusCare® improves medical outcomes by supporting patient compliance and allowing an early detection of potential infections or other health issues. Thereby, severe complications and revisions can be reduced, patient recovery is accelerated, and healthcare costs are minimized.
Seamlessly integrated hospital-patient interface
HeraeusCare® supplies care providers with actionable and up-to-date insights about patient progress in the care pathway and supports orthopedic surgery patients in their preparation and recovery phases. It consist of two seamlessly integrated components: a web-based dashboard version for hospitals and a mobile application for patients.
Web based dashboard on hospital side
The web-based dashboard of HeraeusCare® offers hospitals clearly structured, digital patient records and regular alerts about potential health issues and patient compliance. Specific care pathways can be customized to the needs of individual hospitals, including pre- and post-operative processes, communication preferences, and automated patient monitoring. The care personnel may notice how patients read and acknowledge information and monitor how patients are doing in their respective care pathway, making it possible to focus on those patients who are most in need of attention. The solution further allows doctors and nurses to detect potential health issues as early as possible and to ensure immediate action. Moreover, the digital data collected via HeraeusCare® further supports quality control and evaluation.
Mobile application on patient’s side
As a mobile application, HeraeusCare® supports patients and caregivers from preparation to recovery. The application automates and monitors patients' preparation for surgery and their recovery procedures via an efficient, user-friendly and interactive timeline providing patients with instructions precisely when they need them. Patients receive reminders about important tasks and get access to video tutorials, questionnaires and can conveniently track their status at any time. In addition, they can upload health information, pain status, photos of their wound etc. so that during the entire process, hospitals obtain timely information on patients´ progress and health status.
Full compliance as medical device
HeraeusCare® is fully compliant to all major data compliance regulations (EU GDPR, HIPAA), can be easily adapted to additional data protection requirements and is CE-certified.