Quality and environmental standards – at the core of our business


Quality and environmental awareness are part of the Heraeus values, characterizing the most important fundamental merits of conducting business. To recognize the requirements and expectations of our customers and to meet them, we incorporate our full knowledge into a relationship, based on partnership, to achieve valuable solution.

In order to ensure stable production processes, quality is already planned during the product development process, using methods such as APQP, FMEA and Six Sigma. Internal procedures are accordingly systematized and continuously improved. Our aim is to achieve "Zero Defects" during the entire life cycle of the product.

Our managers actively promote quality and make a responsible contribution towards the achievement of quality targets. Quality awareness is part of our daily work ethic at Heraeus. Our employees are encouraged and supported through regular attendances at specific educational and advanced training courses.

With the certifications according to IATF 16949, ISO 9001 and the environmental management certificate according to ISO 14001, we not only demonstrate high quality standards but also live them on a daily basis.

Heraeus Electronics has been awarded the AEO-F certificate ("Authorised Economic Operator-Full"). This certificate accounts for the German Heraeus business units to be especially trustworthy and reliable members of the international supply chain.

The current certificates for an established and applied quality and environmental management system at all our production sites can be found here: